Case Study:

Kingston Hospital


Kingston Hospital supports 350,000 people in Kingston and the surrounding areas. Topscan carried out an occupancy survey of the Foundation Trust’s entire estate, to help them identify opportunities for space utilisation.

What the client wanted

Being in an enclosed location, there was little room to expand the site area. The Trust were keen to reduce property costs, rather than spend on a new build. They were also moving staff from a building that had come to the end of its lease, and wanted to understand their position in relation to the Lord Carter report.

Having invested in the Planet FM system, they were keen to ensure this was accurate and providing them with a constant return on investment.

How we completed the project

We produced a survey scope that met the Trust’s requirements, and assigned Steve Spiller, an experienced Healthcare Project Manager, to work with them. He liaised with Paul Graham, the Trust’s Estates Analyst, to confirm project details. This included CAD and layering standards, departmental hierarchies, and the room data to be collected.

Our occupancy survey captured the following information:

  • Building outlines
  • Room functions
  • Departments in occupancy
  • Number of occupants
  • Hours of occupancy
  • Unique desk IDs
  • Telephone extensions.

To enable the Trust to use this data to determine under and overused space, we polylined their CAD drawings. This let us calculate the GIA and NIA and add these to the data sheets. The Trust could look at the floor areas of their rooms and compare this with the number of staff using them.

Steve then ensured the data was correctly updated on the Planet system.

Services the client used

  • Asset survey
  • Building survey
  • CAD bureau
  • Occupancy survey
  • Planet FM data population
  • Polyline drawings.


The benefits

The occupancy survey revealed what spare desk space was available to the Trust, and this in turn helped them to drive down costs. By updating their CAD drawings and the data in their Planet system, they now have accessible up-to-date information, and they can anticipate future financial and spatial planning more easily.

Moving forward

Topscan can provide varying levels of post-project support, ensuring the investments made in creating accurate data aren’t wasted. Our update & audit service includes updating building outline drawings and core room data over a three or five-year period. We can also offer CAD support, and carry out building outline and Planet updates from supplied ‘as built’ drawings.

"Thanks to Topscan, the information in our Planet system is fully up-to-date. The polylined drawings helped us to quickly capitalise on underused space, and this is subsequently enabling us to reduce spending. Their resourcefulness and practical expertise is impressive, and the accuracy of the occupancy survey they completed for us was particularly striking."

Paul Graham, Estates Analyst - Kingston Hospital NHS Foundation Trust

For more information or a quotation, please contact us:
Chad Coombes

Director

07827 018819
David Woods

Business Development Manager

07772 756161

Brian Johnston

Business Development Manager

01202 443300